Technical Requirements and Assistance

🖥️ Technical Requirements

Before you begin this course, you will need to optimize your computer to ensure that you can view the interactive lessons and demonstrations and also submit your online coursework.

Here's what you'll need in terms of programs (all of which are available for free download):

A web browser. If you're viewing this page, you already have a web browser, but you'll need to check to make sure it's recent enough to support viewing of the Canvas course. Canvas works best in Chrome.

Additionally, many of the links in this course are set to open in new windows. If you have a pop-up blocker enabled, I'd encourage you to set it to allow pop-ups from Canvas (If you aren't sure how to do this, just Google "allow pop-ups [insert your browser here]".)
A working webcam and microphone.
Zoom downloaded on computer.

💻 Browser and Software Settings

Before you begin working in this course, click the link below to perform the Browser Tune-up and follow the system recommendations.

💻 CANVAS Support

Texas State's Information Technology Assistance Center (ITAC) provides phone and LiveChat technical support for Canvas 24 hours a day, seven days a week, 365 days a year.

To take advantage of these services, visit ITAC's website or call 512.245.ITAC (4822). Note also that a number of online Canvas tutorials are available from Canvas Support.

Note: Videos in the course may not play in Apple Safari or Mozilla Firefox. If you are having trouble viewing videos in the course content section, try switching browsers to Google Chrome.

Sources: TXST and Canvas